Oakbrook RV Rentals Rental Terms for travel between 01-Jan-2008 and 31-Dec-2008
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Oakbrook RV Rentals Insurance
Insurance
We provide comprehensive and collision insurance covering damage to the Vehicle with a $500.00 deductible per occurrence, for which you are responsible. We provide auto liability insurance that is primary, and covers bodily injury and property damage with limits no higher than the minimum levels prescribed by the financial responsibility laws of the state whose laws apply to the loss. Our insurance provides medical payments or PIP, no-fault and statutory limits for uninsured and under-insured motorist coverage. Coverage is void if you violate the terms of this Agreement, or if you fail to cooperate in any loss investigation conducted by us or our insurer. Giving the Vehicle to an unauthorized driver terminates our liability insurance coverage. You are responsible for all damage to the Vehicle and damage or injury you cause to third parties that is not covered by our insurance policies or that is in excess of our insurance limits.
All units are covered by our fleet insurance. The fee for this insurance is included in the rental price. This does increase our rental fees, but if you contact your insurance agent, you will find it very difficult to get insurance to cover the RV while you rent it. We will provide you with proof of insurance to carry with the rental unit. Renter is responsible for the amount of the deductible on any insurance claim.
Awnings and Antennas are not covered by any rental insurance policy. Renters will be charged an additional deposit fee to utilize the awning. Antennas are used at your own risk. Most campgrounds have cable TV hook ups.
Once you have a confirmed booking Oakbrook advise customers to purchase Supplementary Liability Insurance (SLI) This can be done by visiting the www.mbainsurance.net website. You will then need to scroll over to the products link and then click on "Supplementary Liability Insurance" This will outline all of the following:
SLI is excess automobile insurance that protects you and any authorized driver, as defined in the rental agreement, against third party automobile claims for bodily injury and property damage caused during permitted use of the rental vehicle.
SLI Provides you with the following benefits:
* SLI provides you with a high limit of liability protection up to one million dollars ($1,000,000).
* A MAXIMUM COMBINED SINGLE LIMIT OF ONE MILLION ($1,000,000) DOLLARS PER OCCURRENCE FOR BODILY INJURY AND PROPERTY DAMAGE, INCLUDING OWNERS LIABILITY IF THE ACCIDENT RESULTS FROM THE USE OF THE RENTAL VEHICLE AS PERMITTED BY THIS AGREEMENT.
SLI does not provide coverage for the following:
* If you violate the terms and conditions or use restrictions of the rental agreement.
* For bodily injury or property damage sustained by you and/or relatives, as defined, residing with you or by any authorized driver and/or relatives, as defined, residing with them.
* For uninsured motorist, underinsured motorist, first party benefits, no-fault or other liability insurance that is optional or can be waived or rejected. When accepting SLI, you agree to waive or reject, to the extent allowed by law, any such insurance.
* SLI does not provide coverage for minimum financial responsibility limits if not provided for in your rental agreement.
Verify Your Rental Dealer Participation (Step 1 of 3)
To qualify for purchasing SLI insurance we need to verify that your Rental Dealer is an MBA Insurance client.
1. Please enter your Rental Dealer policy number below.
2. When ready, click the button to continue to Step 2.
*Policy Number: HERE YOU WILL NEED TO ENTER OAKBROOKS POLICY NUMBER WHICH IS THE FOLLOWING: 401151
You will then be lead to a page where you will need to enter in your details and travel information - this will then determine how much you will need to pay to be completely covered which will be presented to you on the following page before confirmation of your (SLI) policy.
You will receive documentation via email once your purchase has been completed. Please email a copy to the supplier at: hollybrooks@suddenlink.net and bring a copy of this with you when picking up your vehicle.
Durham NC depot
Rocky Mount is a serviced non depot location.
International customers are asked to overnight near the Raleigh/Durham International Airport (RDU airport code). There are many hotels nearby (2-3 miles away) that offer shuttle service directly from the airport to the hotel. Many shuttles operate 24 hours a day. There are also taxi services available 24/7, and the trip to a nearby hotel would not be too expensive via taxi.
listed below are local hotels which customers may be interested in contacting:
County Inn & Suites by Carlton
Courtyard by Marriott/RDU
Microtel Inn/RDU
Fairfield Inn by Marriott
Hilton/RDU Wingate by Wyndham/RDU International
Travelers would be picked up at 9:00am Local Time the following morning.
Oakbrook RV Rentals has a large van that comfortably seats up to 8 passengers. The drive from Raleigh hotels to Oakbrook RV Rentals processing center in Rocky Mount, NC will take approximately 1 hour. During this time the renters can ask any questions that they may have, or watch a DVD, listen to the radio, or relax. It should be noted that the one hour drive to the East will place the renter directly on the appropriate interstate for North-South travel, and will not cause the renter to have redundant drive the opposite direction to start their journey.
At the end of the renters vacation, the coach would be returned to Oakbrook RV Rentals at the same location where it was picked up and Oakbrook will shuttle the renters back to Raleigh/RDU airport for their return flight. Renters should allow SUFFICIENT time for travel and appropriate check-in based on International flight requirements. Renters may want to consider an overnight at an airport hotel the night before their return flight and take the hotel shuttle back to the airport the following morning.
Raleigh NC depot
Rocky Mount is a serviced non depot location.
International customers are asked to overnight near the Raleigh/Durham International Airport (RDU airport code). There are many hotels nearby (2-3 miles away) that offer shuttle service directly from the airport to the hotel. Many shuttles operate 24 hours a day. There are also taxi services available 24/7, and the trip to a nearby hotel would not be too expensive via taxi.
listed below are local hotels which customers may be interested in contacting:
County Inn & Suites by Carlton
Courtyard by Marriott/RDU
Microtel Inn/RDU
Fairfield Inn by Marriott
Hilton/RDU Wingate by Wyndham/RDU International
Travelers would be picked up at 9:00am Local Time the following morning.
Oakbrook RV Rentals has a large van that comfortably seats up to 8 passengers. The drive from Raleigh hotels to Oakbrook RV Rentals processing center in Rocky Mount, NC will take approximately 1 hour. During this time the renters can ask any questions that they may have, or watch a DVD, listen to the radio, or relax. It should be noted that the one hour drive to the East will place the renter directly on the appropriate interstate for North-South travel, and will not cause the renter to have redundant drive the opposite direction to start their journey.
At the end of the renters vacation, the coach would be returned to Oakbrook RV Rentals at the same location where it was picked up and Oakbrook will shuttle the renters back to Raleigh/RDU airport for their return flight. Renters should allow SUFFICIENT time for travel and appropriate check-in based on International flight requirements. Renters may want to consider an overnight at an airport hotel the night before their return flight and take the hotel shuttle back to the airport the following morning.
Rocky Mount NC depot
Address: 1444 Jeffreys Road
, PMB #256 Rocky Mount, NC 27804
, Rocky Mount
, North Carolina
, US
International customers are asked to overnight near the Raleigh/Durham International Airport (RDU airport code). There are many hotels nearby (2-3 miles away) that offer shuttle service directly from the airport to the hotel. Many shuttles operate 24 hours a day. There are also taxi services available 24/7, and the trip to a nearby hotel would not be too expensive via taxi.
listed below are local hotels which customers may be interested in contacting:
County Inn & Suites by Carlton
Courtyard by Marriott/RDU
Microtel Inn/RDU
Fairfield Inn by Marriott
Hilton/RDU Wingate by Wyndham/RDU International
Travelers would be picked up at 9:00am Local Time the following morning.
Oakbrook RV Rentals has a large van that comfortably seats up to 8 passengers. The drive from Raleigh hotels to Oakbrook RV Rentals processing center in Rocky Mount, NC will take approximately 1 hour. During this time the renters can ask any questions that they may have, or watch a DVD, listen to the radio, or relax. It should be noted that the one hour drive to the East will place the renter directly on the appropriate interstate for North-South travel, and will not cause the renter to have redundant drive the opposite direction to start their journey.
At the end of the renters vacation, the coach would be returned to Oakbrook RV Rentals at the same location where it was picked up and Oakbrook will shuttle the renters back to Raleigh/RDU airport for their return flight. Renters should allow SUFFICIENT time for travel and appropriate check-in based on International flight requirements. Renters may want to consider an overnight at an airport hotel the night before their return flight and take the hotel shuttle back to the airport the following morning.
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