RV Rental Outlet provides top of the line rental recreational vehicles that are perfect for camping. These units are all late model, company owned and maintained for exploring Arizona’s national parks and scenic byways, tailgating, weekend excursions - and so much more. For every passion, there’s an RV to help you enjoy it more. Phoenix RV rental options include Class A RV rentals as well as Canadian RV rental in America.
Affordability:
You shouldn't have to spend a lot of money on vacation. Renting an RV makes economic sense. You are able to travel while spending less and having total flexibility. Plus, something happens when families spend time together. Bonds are built, secrets are shared, and memories are formed that last a lifetime.
Comfort:
An RV is indeed a home on wheels. First of all, forget about repeated unpacking, just load and go! Secondly, each RV on RV Rental Outlet's fleet is equipped with a bathroom that includes a toilet, sink and shower (with hot water), and a kitchen equipped with a sink, stove, fridge and even a microwave oven. Just imagine how much cozier (and cheaper!) it is to travel and to have the ability to cook for yourself.
Freedom:
Vacationing in a recreational vehicle allows you to experience a lot more freedom that many other types of vacations do not. Free to drive almost any route on the map, the ability to stop off at secluded campsites and at every single point of interest that intrigues the eye.
Convenience:
RV Rental Outlet provides "housekeeping" packages (dishes, pots, pans etc) for a nominal fee. Even if you're driving or towing an RV for the first time, features like automatic transmissions, power brakes and steering, make it easy for experienced drivers to adjust to the difference in size, height and weight.
Don't waste the opportunity to bond with your family and share a lifetime of experiences in our RV rentals. Many of of our customers have never rented a motor home before and absolutely love how refreshing and easy it is. You do not need a special license other than your standard driving license to rent a motor home. Even if you are outside of the Phoenix AZ USA area, it's not a problem. Your valid Australian, New Zealand, Canadian or German driving permit is just fine.
RV Rental Outlet Rental Terms
Important Information About Your Rentals
On arrival you will be required to sign a rental agreement with the operators of RV Rental Outlet. Here is a summary of their terms and conditions:
Definitions
The following definitions apply for the Terms and Conditions for RV Rental Outlet.
* The Supplier means the operator of RV Rental Outlet
* The Client is also referred to as the hirer (s) or renter (s)
Payments and Deposits
PAYMENT TERMS
* An initial non refundable deposit will be secured at the time of booking confirmation and will be collected using your nominated credit card.
* A secondary deposit of US$250.00 is also due upon confirmation and will be collected by the supplier (from your nominated credit card).
* The balance is due 35 days prior to travel and will be collected by the supplier (from your nominated credit card).
* Any extra items are payable upon arrival.
DAMAGE DEPOSIT
* A $1000 damage deposit is charged to your credit card at time of confirmation. Any additional monies due at the conclusion of the rental will be charged against the authorized funds with the balance of the amount being released.
ADDITIONAL MONIES
* Any additional monies due at the conclusion of the rental will be charged against the authorized funds with the balance of the amount being released.
Cancellation
The initial deposit paid is non-refundable. In addition to forfeiting your deposit,the following charges also apply:
* The $250 down payment (secondary deposit collected by supplier) will be forfeited or transferred to future rental if the cancellation is made within 33 days.
* There is no further fees for all cancellations that be received by our office in writing 33 days prior to departure.
NOTE: no refunds will be made for early returns, late pickups or unused mile except for unused estimated mileage charges.
Booking Changes
* A reservation change may require a rate adjustment based on current rates in effect at time of change.
* One change per reservation is at no charge.
* Additional changes are subject to processing fee of $25 per change.
* At departure, your reservation down payment is credited to total prepayment charge.
* Cancellation insurances is available from a 3rd party provider (ask supplier for details).
RV Rentals accepts VISA, Mastercard, Discover, AMEX, cash or personal check if received 10 business days prior to departure.
Office Hours
Monday - Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 2:00 PM
Closed Sundays and major holidays - no departures or returns can be scheduled on these days.
Vehicle Pick Up/Return
Vehicle departure time is normally between 1:00 pm and 4:30 pm, if late subject to $25 per hour (unless prior arrangements have been made).
Vehicle drop off time is between 9:30 am and 11:30 pm only. Returns after may be subject to a late return fee of $25 per hour. Customer agrees that they will return unit in the same condition as they received it, fuel & LP full (excluding normal wear). A fee of up to $250 will be charged if the interior of the vehicle has not been cleaned. Damages or loss of equipment will be paid for by the renter. Holding tank must be emptied prior to return of the vehicle or be subject to an additional dump charge of up to $85. (LP & Fuel service charge is $25 in addition to cost of Fuel/LP per gallon).
Pick up and drop off times are more flexible during the off season based on availability and do not apply to special event weekends. All rentals are a 3-day minimum. Flexible pick up and drop off times are not guaranteed and RV Rental Outlet accepts no liability regarding non-availability of flexible times.
Rental Day
The rental day is based on number of nights the vehicle is used. Each night constitutes a rental day. Rental charges are based on rates in effect at pick-up day.
Early Returns, Late Pick Ups and Unused Miles
No refunds will be made for early returns, late pickups or unused miles except for unused estimated mileage charges.
Eligible Drivers
Any licensed adult driver 25 years of age or older, currently covered under an auto insurance policy is eligible to drive the motorhome. A nominal fee may apply to add additional drivers to the insurance policy. Ask your reservation specialist for details.
Familiarization Tour
Familiarization tour (approximately 30 minutes to one hours) is required to acquaint the customer and drivers with the operation of the vehicle before departure. This tour is only given during office hours.
Optional Use Generator
Most motorhomes and toy haulers are equipped with generators. A generator is not necessary for normal vehicle operation and is subject to frequent service interruption. If customer chooses to use generator, extra charges will accrue at $3 per hour as determined by an installed running time meter (4 hours per day at no additional charge).
Insurance
All RV Rental Outlet RVs are covered under commercial rental insurance. This insurance is included in your daily rental price. Class C and Class A RVs do require additional rental insurance coverage provided by the renter. The commercial coverage has a minimum $1000 to $5000 deductible with state minimum requirements. Options for a lower deductible are available. For insurance details and options check with your reservation specialist. Customer is responsible for all damage and cost to the recreational vehicle; including tire damage of any kind (RV Rental Outlet is not responsible for flat tires or blow outs).
Many automobile insurance companies do extend coverage to motorhome and trailer rentals. Check with your auto insurance company to see if they provide coverage on your rental.
US insurance is not valid in Mexico. If you drive to Mexico, you must purchase coverage from an authorized admitted Mexican underwriter. The underwriters issuing these policies are all A rated or better, and offer the same level of service you would expect from US insurance coverage. There are, however, some differences in typical US and Mexico coverages, such as:
- Higher deductibles - the typical deductibles on Mexican policies are 2% of the vehicle value for collision, with a minimum deductible of $1,500, and 5% of the vehicle value for theft and other perils such as fire and overturn, with a minimum deductible of $2,500. In addition, theft of contents, parts, or accessories and vandalism are typically excluded on Mexican policies.
- Private Vehicle Owners - the supplier can insure almost any vehicle type in Mexico.
Towing
Towing with the motorhome requires prior permission. RV's are not wired for electric brakes. Trailers over 3000lbs are not allowed. Please request to tow at the time you book your reservation. A $90 towing charge will apply. The motorhome provides no collision or liability coverage for damage to the towed object, or for any third party injury inflicted by the towed object.
Substitution
In the event the RV is unavailable, RV Rental Outlet reserves the right to substitute a comparable or higher grade model. Should a lower grade model be offered and accepted, rates will be limited to the cost of the lower grade model.
Pets
Small domesticated pets are allowed in some of the motorhomes. An increased damage deposit and cleaning fee may apply in the amount of $150. Ask the supplier for details. Additional cleaning charges may apply for pet hair, odour, etc.
Smoking
Smoking is NOT allowed in RV Rental Outlet's units. A $500 deodourizing fee will be charged for smoking odour.
Restricted Areas
Motorhomes are to be limited to use on paved roads, they are not allowed on "logging" and other non-public roads, and selected highways such as the Apache Trail in Arizona. Also, travel through extreme desert areas, such as Death Valley, during hot periods is prohibited. If you have questions please call the supplier.
One Way Rentals
One-way rentals are available to the Western States. Drop charges vary by city and start at $795. Miles are based on returning RV to point of origin. Consult the supplier for details.
Fuel Information
No warranties are made concerning fuel mileage and fuel tank capacity. The supplier assumes no liability for fuel consumption rates. All gasoline and all propane refueling during the trip are at the customers expense.
Parking/Traffic Violations
Customers are responsible for reporting and payment of all parking/traffic violations at rental termination. Non-reporting of parking/traffic violations breaches the Rental Contract and may result in an administrative charge of up to $100 in addition to the fines.
Dry Camping
Dry camping is not advised: When the renter is “Dry Camping” (not connected to an external power source), problems will most likely arise due to a low battery or failure. The battery will continue to stay low until renter is connected to an external power source. RV Rental Outlet is not responsible for the battery being low or any appliance malfunctions of the vehicle due to dry camping. Absolutely NO reimbursements will be given!
Exterior/Interior Storage
Sorry, storing items on recreation vehicle roof or exterior is not permitted.
Maintenance and Breakdown Responsibility
The customer is responsible for checking engine oil, fluids, and coolant levels at each refueling, as well as reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at rental (up to $50 without prior authorization). Customers may be held responsible for mechanical damage due to negligence in vehicle operation or failure to provide normal maintenance. In the event the vehicle is in breakdown repair for 12 hours or more, through no fault of the customer, the supplier's responsibility to customer is limited to refund of daily rate or portion thereof. Radio, air conditioning, refrigerator, microwave and appliances, cruise control, and generator malfunctions are not considered breakdowns and no refunds are available for repair time to these items.
General Conditions
Rental prices, policies and conditions are subject to change without notice. Rentals are subject to the Terms and Conditions of the Rental Contract, a copy of which is available by writing or emailing to RV Rental Outlet.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
RV Rental Outlet Rental Terms for travel between 01-Jan-2011 and 31-Dec-2012
Important Information About Your Rentals
On arrival you will be required to sign a rental agreement with the operators of RV Rental Outlet. Here is a summary of their terms and conditions:
Definitions
The following definitions apply for the Terms and Conditions for RV Rental Outlet.
* The Supplier means the operator of RV Rental Outlet
* The Client is also referred to as the hirer (s) or renter (s)
Payments and Deposits
PAYMENT TERMS
* An initial non refundable deposit will be secured at the time of booking confirmation and will be collected using your nominated credit card.
* A secondary deposit of US$250.00 is also due upon confirmation and will be collected by the supplier (from your nominated credit card).
* The balance is due 35 days prior to travel and will be collected by the supplier (from your nominated credit card).
* Any extra items are payable upon arrival.
DAMAGE DEPOSIT
* A $1000 damage deposit is charged to your credit card at time of confirmation. Any additional monies due at the conclusion of the rental will be charged against the authorized funds with the balance of the amount being released.
ADDITIONAL MONIES
* Any additional monies due at the conclusion of the rental will be charged against the authorized funds with the balance of the amount being released.
Cancellation
The initial deposit paid is non-refundable. In addition to forfeiting your deposit,the following charges also apply:
* The $250 down payment (secondary deposit collected by supplier) will be forfeited or transferred to future rental if the cancellation is made within 33 days.
* There is no further fees for all cancellations that be received by our office in writing 33 days prior to departure.
NOTE: no refunds will be made for early returns, late pickups or unused mile except for unused estimated mileage charges.
Booking Changes
* A reservation change may require a rate adjustment based on current rates in effect at time of change.
* One change per reservation is at no charge.
* Additional changes are subject to processing fee of $25 per change.
* At departure, your reservation down payment is credited to total prepayment charge.
* Cancellation insurances is available from a 3rd party provider (ask supplier for details).
RV Rentals accepts VISA, Mastercard, Discover, AMEX, cash or personal check if received 10 business days prior to departure.
Office Hours
Monday - Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 2:00 PM
Closed Sundays and major holidays - no departures or returns can be scheduled on these days.
Vehicle Pick Up/Return
Vehicle departure time is normally between 1:00 pm and 4:30 pm, if late subject to $25 per hour (unless prior arrangements have been made).
Vehicle drop off time is between 9:30 am and 11:30 pm only. Returns after may be subject to a late return fee of $25 per hour. Customer agrees that they will return unit in the same condition as they received it, fuel & LP full (excluding normal wear). A fee of up to $250 will be charged if the interior of the vehicle has not been cleaned. Damages or loss of equipment will be paid for by the renter. Holding tank must be emptied prior to return of the vehicle or be subject to an additional dump charge of up to $85. (LP & Fuel service charge is $25 in addition to cost of Fuel/LP per gallon).
Pick up and drop off times are more flexible during the off season based on availability and do not apply to special event weekends. All rentals are a 3-day minimum. Flexible pick up and drop off times are not guaranteed and RV Rental Outlet accepts no liability regarding non-availability of flexible times.
Rental Day
The rental day is based on number of nights the vehicle is used. Each night constitutes a rental day. Rental charges are based on rates in effect at pick-up day.
Early Returns, Late Pick Ups and Unused Miles
No refunds will be made for early returns, late pickups or unused miles except for unused estimated mileage charges.
Eligible Drivers
Any licensed adult driver 25 years of age or older, currently covered under an auto insurance policy is eligible to drive the motorhome. A nominal fee may apply to add additional drivers to the insurance policy. Ask your reservation specialist for details.
Familiarization Tour
Familiarization tour (approximately 30 minutes to one hours) is required to acquaint the customer and drivers with the operation of the vehicle before departure. This tour is only given during office hours.
Optional Use Generator
Most motorhomes and toy haulers are equipped with generators. A generator is not necessary for normal vehicle operation and is subject to frequent service interruption. If customer chooses to use generator, extra charges will accrue at $3 per hour as determined by an installed running time meter (4 hours per day at no additional charge).
Insurance
All RV Rental Outlet RVs are covered under commercial rental insurance. This insurance is included in your daily rental price. Class C and Class A RVs do require additional rental insurance coverage provided by the renter. The commercial coverage has a minimum $1000 to $5000 deductible with state minimum requirements. Options for a lower deductible are available. For insurance details and options check with your reservation specialist. Customer is responsible for all damage and cost to the recreational vehicle; including tire damage of any kind (RV Rental Outlet is not responsible for flat tires or blow outs).
Many automobile insurance companies do extend coverage to motorhome and trailer rentals. Check with your auto insurance company to see if they provide coverage on your rental.
US insurance is not valid in Mexico. If you drive to Mexico, you must purchase coverage from an authorized admitted Mexican underwriter. The underwriters issuing these policies are all A rated or better, and offer the same level of service you would expect from US insurance coverage. There are, however, some differences in typical US and Mexico coverages, such as:
- Higher deductibles - the typical deductibles on Mexican policies are 2% of the vehicle value for collision, with a minimum deductible of $1,500, and 5% of the vehicle value for theft and other perils such as fire and overturn, with a minimum deductible of $2,500. In addition, theft of contents, parts, or accessories and vandalism are typically excluded on Mexican policies.
- Private Vehicle Owners - the supplier can insure almost any vehicle type in Mexico.
Towing
Towing with the motorhome requires prior permission. RV's are not wired for electric brakes. Trailers over 3000lbs are not allowed. Please request to tow at the time you book your reservation. A $90 towing charge will apply. The motorhome provides no collision or liability coverage for damage to the towed object, or for any third party injury inflicted by the towed object.
Substitution
In the event the RV is unavailable, RV Rental Outlet reserves the right to substitute a comparable or higher grade model. Should a lower grade model be offered and accepted, rates will be limited to the cost of the lower grade model.
Pets
Small domesticated pets are allowed in some of the motorhomes. An increased damage deposit and cleaning fee may apply in the amount of $150. Ask the supplier for details. Additional cleaning charges may apply for pet hair, odour, etc.
Smoking
Smoking is NOT allowed in RV Rental Outlet's units. A $500 deodourizing fee will be charged for smoking odour.
Restricted Areas
Motorhomes are to be limited to use on paved roads, they are not allowed on "logging" and other non-public roads, and selected highways such as the Apache Trail in Arizona. Also, travel through extreme desert areas, such as Death Valley, during hot periods is prohibited. If you have questions please call the supplier.
One Way Rentals
One-way rentals are available to the Western States. Drop charges vary by city and start at $795. Miles are based on returning RV to point of origin. Consult the supplier for details.
Fuel Information
No warranties are made concerning fuel mileage and fuel tank capacity. The supplier assumes no liability for fuel consumption rates. All gasoline and all propane refueling during the trip are at the customers expense.
Parking/Traffic Violations
Customers are responsible for reporting and payment of all parking/traffic violations at rental termination. Non-reporting of parking/traffic violations breaches the Rental Contract and may result in an administrative charge of up to $100 in addition to the fines.
Dry Camping
Dry camping is not advised: When the renter is “Dry Camping” (not connected to an external power source), problems will most likely arise due to a low battery or failure. The battery will continue to stay low until renter is connected to an external power source. RV Rental Outlet is not responsible for the battery being low or any appliance malfunctions of the vehicle due to dry camping. Absolutely NO reimbursements will be given!
Exterior/Interior Storage
Sorry, storing items on recreation vehicle roof or exterior is not permitted.
Maintenance and Breakdown Responsibility
The customer is responsible for checking engine oil, fluids, and coolant levels at each refueling, as well as reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at rental (up to $50 without prior authorization). Customers may be held responsible for mechanical damage due to negligence in vehicle operation or failure to provide normal maintenance. In the event the vehicle is in breakdown repair for 12 hours or more, through no fault of the customer, the supplier's responsibility to customer is limited to refund of daily rate or portion thereof. Radio, air conditioning, refrigerator, microwave and appliances, cruise control, and generator malfunctions are not considered breakdowns and no refunds are available for repair time to these items.
General Conditions
Rental prices, policies and conditions are subject to change without notice. Rentals are subject to the Terms and Conditions of the Rental Contract, a copy of which is available by writing or emailing to RV Rental Outlet.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
RV Rental Outlet Insurance
All RV Rental Outlet RVs are covered under commercial rental insurance. This insurance is included in your daily rental price. Class C and Class A RVs do require additional rental insurance coverage provided by the renter.The commercial coverage has a minimum $1000 to $5000 deductible with state minimum requirements. Options for a lower deductible are available. For insurance details and options check with your reservation specialist. Customer is responsible for all damage and cost to the recreational vehicle; including tire damage of any kind (RV Rental Outlet is not responsible for flat tires or blow outs).
Many automobile insurance companies do extend coverage to motorhome and trailer rentals. Check with your auto insurance company to see if they provide coverage on your rental.
US insurance is not valid in Mexico. If you drive to Mexico, you must purchase coverage from an authorized admitted Mexican underwriter. The underwriters issuing these policies are all A rated or better, and offer the same level of service you would expect from US insurance coverage. There are, however, some differences in typical US and Mexico coverages, such as:
* Higher Deductibles - the typical deductibles on Mexican policies are 2% of the vehicle value for collision, with a minimum deductible of $ 1,500, and 5% of the vehicle value for theft and other perils such as fire and overturn, with a minimum deductible of $ 2,500. In addition, theft of contents, parts, or accessories and vandalism are typically excluded on Mexican policies.
* Private Vehicle Owners - the supplier can insure almost any vehicle type in Mexico. |
